FAQ

Do you fit the signs?

We do not fit the signs, only produce and ship them.

 

Are the shipping costs included?

Yes, free 2nd class delivery is included with all our items in the U.K. There is an option to upgrade to 1st class or next working day courier for an additional cost. Postage times are from the date of dispatch, not the date the order is received. All our items are cut to order and so may not be dispatched the same day.

 

Do you ship internationally?

At the moment, we only deliver to the UK – Ff you have any questions regarding international delivery please email [email protected].

 

How do I track my order?

For tracking details, email [email protected] and we will send you your Royal Mail tracking number.

 

Do you offer a bespoke service?

For any bespoke ideas that you may have, email [email protected] and our design team will get back to you within 24 hours (Mon-Fri)

 

Do the items come with protective film on them?

Some of our items are sent out with protective film on. Certain items will only have film on one side, such as printed signs, this is because they are printed which requires the protective film to be removed from that side.

 

My order has arrived broken, what should I do?

Please send us a photo of the damaged parts to [email protected] and we can discuss the options regarding a replacement being sent to you.

 

Not answered your question?

If you are having any issues or believe that you have been sent the wrong components do not hesitate to email us at [email protected].